How Metalogix protects, processes and governs enterprise information.
This Privacy Policy explains how Metalogix Solutions Private Limited collects, uses, stores, and protects personal information when clients, prospective clients, and website visitors engage with our AI consulting and engineering services. We process data responsibly, transparently, and in line with applicable law.
This policy applies to information collected through our website, sales communications, project delivery workflows, support channels, and event registrations. Separate contractual terms and data processing agreements may impose additional obligations specific to enterprise engagements.
We may collect business contact details, inquiry information, project requirements, technical telemetry required for service reliability, and records of communication with our teams. We do not intentionally collect sensitive personal information unless required for a defined lawful business purpose and covered by contract.
Information is used to respond to requests, deliver contracted services, manage accounts, improve platform security, and comply with legal obligations. Where permitted, we may use contact information to share relevant service updates, thought leadership, and event invitations, with opt-out choices available.
Processing is carried out based on contractual necessity, legitimate business interests, legal compliance, or consent where required. If consent is used as the legal basis, it may be withdrawn at any time without affecting prior lawful processing.
We retain information for only as long as needed to fulfill the purpose for which it was collected, including legal, regulatory, and audit requirements. We maintain administrative, technical, and organizational safeguards designed to protect confidentiality, integrity, and availability of data.
Subject to applicable law, individuals may request access, correction, deletion, restriction, portability, or objection to certain processing. Requests and privacy concerns may be submitted through our contact channels, and we will respond within applicable legal timelines.